The problem: foreign visitors alone at an unfamiliar airport
When a client, partner or engineer from abroad visits your company, they often land on an early morning or late night flight after a long journey. They do not know the city, do not speak Spanish or Catalan and have to deal with a taxi or an app in a language they do not master. If the flight lands late, someone on your team has to stay up to collect them.
Organising it from the office takes effort too: coordinating times with people in different time zones, explaining by email where to find transport and making sure the destination, often a hotel or a plant outside the city, is clear. Any misunderstanding reflects directly on your company's image in front of an important visitor.
How Autolux solves it: pick-ups at any hour, in several languages
Book the pick-up in advance and the Autolux chauffeur waits for the visitor at the exit with a name sign, whether it is early morning, midnight or a weekend. Pre-booked services run 24 hours a day, 365 days a year. Our base is at Barcelona-El Prat and we operate at every Catalan airport, including Girona and Reus.
Our chauffeurs speak more than one language, wear a suit and tie and help with the luggage. The customer service team works in Catalan, Spanish, English, German, Italian and French, so your office or the visitor can sort out questions in their own language. Each journey has a fixed price confirmed at booking, with no taximeter.
- Pick-up with a sign showing the visitor's name
- Arrivals at any hour when pre-booked
- Customer service in 6 languages
- Direct transfer to the hotel, office or plant
How to arrange your visitors' arrival
When booking, give us the visitor's name, the airport, the arrival date and time, the flight number and the destination address. If the visitor needs something specific, such as a child seat, mention it when booking and we will confirm availability. If travel plans change, contact us to update the service.
For visits lasting several days, you can add transfers between the hotel and the office or an hourly chauffeur for meetings, and invoice everything to the project or client reference. If you host visitors often, a business account makes booking simpler. Call +34 93 818 23 36 or write to reservas@autolux.cat.
Pre-booked services 24 hours a day, 365 days a year.
Catalan, Spanish, English, German, Italian and French for your office and your visitors.
Drivers in suit and tie who speak more than one language and wait with the visitor's name.
Base at Barcelona-El Prat and service at Girona, Reus and the other airports in Catalonia.
Frequently asked questions
How can I arrange transport for a foreign visitor arriving at night?
You can pre-book an Autolux chauffeur to wait for the visitor at the airport with a name sign. Pre-booked services run 24 hours a day, 365 days a year.
Which languages does Autolux customer service speak?
Autolux customer service works in Catalan, Spanish, English, German, Italian and French.
Do the chauffeurs speak other languages?
Yes. Autolux chauffeurs speak more than one language; if the visitor needs a specific language, mention it when booking and we will confirm how we can cover it.
Can you collect visitors at Girona or Reus airport?
Yes. Autolux is based at Barcelona-El Prat and operates at every Catalan airport, including Girona and Reus.
What happens if the visitor's flight changes?
If the visitor's flight changes, contact Autolux on +34 93 818 23 36 or at reservas@autolux.cat to update the booking and confirm the new time.
Can the transfer be invoiced to the client's reference?
Yes. Autolux invoices each service by department, cost centre or reference, and the reference can be the client's name or the project.
